Crisis communications lesson from a missing plane

I tuned into CBC this morning and heard an interviewing about the media’s tendency toward speculation and rumours in the absence of solid information.  I assumed I was jumping in on an interview about PR crisis management so my ears, quite literally, perked up. Aha!  A familiar topic! Turns out I was actually listening to an interview with…

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CapU Communications Visit – PR Crisis and Issues Management

I was recently asked to share whatever wisdom I can excavate from 20 odd years of PR crisis and issues management with a group of 3rd-year communications students at CapU.  I enjoy working with communications and public relations students. As was I, they’re usually starving for real world experience and real world stories.  I suspect…

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